Adriana Almaguer Cantu (“Laura’s Cakes”) with address at Calzada del Valle 169 Poniente, Local 5, Colonia del Valle, San Pedro Garza García, Nuevo León, Postal Code 66220, informs you that your personal data, including sensitive data and financial or patrimonial data, collected, that are collected or generated as a result of the legal relationship that we have entered into, or that, where appropriate, is entered into, will be processed for all purposes related to said relationship, such as: identification, operation, administration, analysis, offering and promotion of goods, products and services and/or commercial prospecting, as well as to comply with the obligations derived from such relationship and other compatible or analogous purposes, it being agreed that you accept the transfer that may be made, where appropriate, to the entities that are directly or indirectly part of LAURA'S CAKES. You also accept and authorize said transfer, in the event that it is made to Third Parties, National or Foreign, (entities or persons other than LAURA'S CAKES), recognizing that, under no circumstances or circumstances, will your sensitive, financial or property data that do not derive from the legal relationship or that are not necessary or do not give rise to it be shared. In addition to the above, in the event that they need to be processed for a purpose that is not linked to the aforementioned legal relationship, you will be notified of this by means of a modification to this privacy notice, which will be made available to you again in the appropriate time and manner.
To limit the use and disclosure of your data, we will maintain information security and confidentiality policies, procedures and controls.
The exercise of the rights of access, rectification, cancellation, opposition and revocation of consent must be done in writing at the address mentioned or, where appropriate, through the email address info@lospastelesdelaura.com.
This Notice, as well as its modifications, will be available to you on the page www.lospastelesdelaura.com, through notices posted in our offices and branches or informed through any means of communication we have with you.
Finally, in the event that you have provided personal, sensitive, financial or property data of other owners through your channel, you likewise accept and acknowledge the obligation to make this Privacy Notice known to said owners or to indicate the places where the aforementioned notice is available to them, as well as to inform them that you have provided such data to LAURA'S CAKES. If applicable, you also agree and acknowledge that you will be required to provide your own notice.
ADRIANA ALMAGUER CANTÚ (LAURA'S CAKES) is committed to ensuring the privacy of personal information obtained through its online services, by telephone or through business alliances. We suggest you read the regulations described below to understand the treatment of your personal information.
What kind of personal information is collected?
In LAURA'S CAKES We obtain information in different ways, whether in person at our store, through a phone call, from different areas of our website www.lospastelesdelaura.com or through our business partners. All personal information that the user provides verbally or voluntarily enters on our website or applications is subject to security and privacy regulations.
Information is requested such as:
- Name(s) and Surname(s).
- Email.
- Phone.
- Cellular.
- Home.
- Date of birth.
- Tax data for preparing invoices.
The information requested allows us to contact customers when necessary, either by phone or email, in case additional information is required to complete a transaction.
How is your information used?
We use the information provided during the customer registration process to conduct internal studies on the demographic data, interests and behavior of our users. The main objective is to get to know our customers in order to work together on products or services that meet their needs.
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow us and facilitate providing you with better service:
● Prepare and deliver the order that you or a third party has requested
● Send important notices and communications regarding the company
● Follow up on our business relationship
● Marketing or advertising
● Commercial prospecting
How do we protect information?
When contracting a service or purchasing a product, data will be requested for which we are committed to offering security and confidentiality in its treatment. To do so, we have a secure server that allows us to ensure the protection of the information that you send or provide to us.
Please note that no Internet transmission can be guaranteed to be secure to 100%, so while we will try to protect your personal information, the security of any information transmitted cannot be ensured or guaranteed. Once we receive your data, we will make every effort to safeguard the information on our server.
How can you access, rectify or cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); to have it deleted from our records or databases when you consider that it is not being used appropriately (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following means:
Calling the phone number 8183782258 or sending an email to info@lospastelesdelaura.com
To learn about the procedure and requirements for exercising ARCO rights, we provide you with the following means:
Calling the phone number 8183782258 or sending an email to info@lospastelesdelaura.com
The contact details of the person or department of personal data, which is in charge of processing ARCO rights requests, are as follows:
a) Name of the person or department of personal data: Personal data department / Adriana Almaguer Cantú
b) Address: Calzada del Valle 201 Pte. Local 3, Colonia del Valle, San Pedro city, municipality or delegation of Garza García, zip code 66220, in the entity of Nuevo León, country of Mexico
c) Email: info@lospastelesdelaura.com
d) Telephone number: 8183782258
You may revoke your consent to the use of your personal data
You may revoke the consent that you have given us for the processing of your personal data. However, it is important that you bear in mind that we will not be able to respond to your request or terminate the use immediately in all cases, since it is possible that due to some legal obligation we may require to continue processing your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing you with the service you requested, or the conclusion of your relationship with us.
To revoke your consent you must submit your request through the following means:
Calling the phone number 8183782258 or sending an email to info@lospastelesdelaura.com
To learn about the procedure and requirements for revoking consent, we provide you with the following means:
Calling the phone number 8183782258 or sending an email to info@lospastelesdelaura.com
How can you limit the use or disclosure of your personal information?
In order for you to be able to limit the use and disclosure of your personal information, we offer you the following means:
Calling the phone number 8183782258 or sending an email to info@lospastelesdelaura.com
The use of tracking technologies on our website
We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and experience when browsing our website. The personal data that we collect through these technologies will be used for the following purposes:
- Prepare the order you are requesting
- Track your order
- Provide better service and attention
That are Cookies and how are they used?
Cookies are small pieces of information that are sent by the website to your browser.
Cookies are stored on your computer's hard drive and are used to determine your preferences when you connect to our portal services, as well as to track certain behaviors or activities carried out by you within our website.
They also allow us to recognize you when you enter our website, detect the bandwidth you have selected to access the home page of our website and know what information is advisable to highlight, calculate the audience size and measure some traffic parameters.
The personal data we obtain from these tracking technologies are as follows:
Identifiers, usernames and passwords for a session Region in which the user is located
User's browser type
User operating system type
Date and time of the start and end of a user's session Web pages visited by a user
Searches performed by a user
How can you learn about changes to this privacy notice?
This privacy notice may be subject to modifications, changes or updates as a result of new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons.
We undertake to keep you informed of any changes that may occur to this privacy notice, through: Our website www.lospastelesdelaura.com.
The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:
An advertisement on our website www.lospastelesdelaura.com
Last updated: 04/14/2022
